Lisa Tjaden

Lisa Tjaden is a Senior Risk Management Analyst at Qualpay, with a focus on payment services within the FinTech sector since July 2022. Prior experience includes a role as Senior Fraud Risk Analyst at Santander US from April 2019 to August 2022, and as Manager of Fraud Investigations and Policy Resource Group at GM Financial/AmeriCredit from August 2012 to February 2018, where management of a 12-member team was key in reviewing fraud concerns before funding. Lisa managed Internet Customer Service/Sales teams at Mouser Electronics between November 2010 and June 2012, overseeing e-commerce operations across North and South America. Additionally, during tenure at AmeriCredit Financial Services/GM Financial from 2001 to 2008, Lisa contributed to workforce planning and created a pre-funding fraud team, seeing marked improvements in dealer buybacks and reduction in collection accounts. Education includes attendance at Tarrant County College for Business Administration, Management, and Operations.