Alex Howard is an accomplished Business Analyst at Qualsafe, employed since August 2017, with extensive experience in stakeholder engagement, project management, and process improvement. At Qualsafe, Alex has excelled in developing customer lifecycle strategies, leading project requirement backlogs, and ensuring software integration while following Agile methodologies. Previous roles at Augean PLC involved driving CRM software upgrades and enhancing sales and marketing processes, while earlier positions included operations analysis at Linley and Simpson and administrative support in various capacities. Alex holds a BA (Hons) in Business and Marketing from the University of Lincoln and possesses a solid foundation in commercial strategy, customer satisfaction methodologies, and staff mentorship.
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