Eduardo Reyes Romero

Eduardo Reyes Romero has a robust background in incident management, service desk administration, and project transition management, showcased through various roles across multiple companies. Currently serving as Soporte a la Transición at Qualtop Group since January 2022, Eduardo oversees project implementation in production environments. Notable past positions include Incident Manager at Edenred, where Eduardo managed incident response processes, and Gerente de NSOC at Nordstern Technologies, focusing on cybersecurity incident management. Experience with Anheuser-Busch InBev involved managing incident and requirement processes, while prior roles at Scotiabank and IBM included problem and major incident management, emphasizing continuous improvement and operational efficiency. Eduardo holds a Licentiate degree in Informática from IESCA.