Deb Forrest is a Principal Data Scientist at Qualtrics, where they leverage expertise in predictive analytics and customer experience to drive business growth and enhance customer satisfaction. With over 20 years in data science and biostatistics, Deb has developed and implemented predictive models to identify customer pain points and improve experiences. Deb holds a Ph.D. in Public Health from the University of Connecticut and a Master's in Biostatistics/Epidemiology from Boston University. Additionally, Deb is a CXPA Professional Member, reflecting their commitment to delivering exceptional customer experiences through data-driven insights.
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