Fatima al-Dahwi

Fatima Al-Dahwi, MBA, is a seasoned professional with extensive experience in experience management, customer experience operations, and project management. Currently serving as a Senior Experience Management Scientist and Consultant in Advisory Services at Qualtrics since June 2021, Fatima previously held roles at Slack as a Customer Experience Operations Manager and at Nike in various positions, including Consumer Listening & Insights Manager. Fatima's career began at Leland Consulting Group as a Project Manager, with earlier experience in member retention at the Project Management Institute and new center operations at Knowledge Learning Corporation. Holding an MIM in Management and Marketing from Portland State University, a BA in Politics and Middle Eastern Studies from the University of Virginia, and a Graduate Certificate in Real Estate Development from Portland State University, Fatima combines a strong educational background with substantial industry expertise to drive customer and organizational success.