Richard Schwartz, MA, serves as the Life Sciences Industry Practice Lead at Qualtrics and previously held the position of Health Care Customer Experience Evangelist and Activator at RX4CX - RAPT Health. Additionally, Richard has contributed as a Mentor and Advisor at both NYC Media Lab Combine and Dreamit Ventures, and is a member of the Harvard Business Review Advisory Council. Richard Schwartz earned a degree in Curriculum Design and Instructional Media/Behavioral Design in Adult Education from the Cratis D. Williams School of Graduate Studies at Appalachian State University and holds a BA in American Literature from the same institution.
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