Zainuddin Ali

Zainuddin Ali has extensive experience in customer success and IT consulting, currently serving as the Head of Customer Success at Quantios since January 2025. Prior to this role, Zainuddin worked as a Customer Success Manager for Caravel Labs in Asia between January 2021 and September 2024. A career break for family priorities occurred from August 2017 to December 2020, during which Zainuddin provided pro bono IT consulting for entrepreneurs. Zainuddin's previous experience includes over a decade at Microsoft in various leadership roles, focusing on service delivery and consulting services across the Asia-Pacific region. Zainuddin also held senior positions at Computer Associates, Astro, Teknosif Sdn Bhd, and Tenaga Nasional Berhad, demonstrating a robust career in managing IT services and operations. Zainuddin holds a Bachelor of Science in Electrical Engineering from The University of Kansas.