Luke Strom is a Senior Dialog Designer at Quantiphi, specializing in AI chatbot conversation design and natural language understanding (NLU) management, achieving a consistent 90%+ F1 score for intent detection across various platforms. Previously, Luke held roles as a Podcast Producer/Copywriter at Catalysta LLC and as a Research Intern at the Living Tongues Institute for Endangered Languages, where contributions included audio data analysis and resource development for under-resourced languages. Earlier experience as an Associate Linguist at Google involved optimizing the Google Assistant’s text and speech understanding. Luke holds a Bachelor of Arts in Linguistics from the University of Minnesota.
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