Biancha Felix

Biancha Felix, MBA, currently serves as a Senior Customer Success Business Consultant at Quantum Metric since January 2023, following a role as a Customer Success Business Consultant. Prior experience includes positions at Williams-Sonoma, Inc. as Lead Web Analyst, and at Kroger as Lead Behavioral Analyst for Vitacost.com, where Biancha also held roles as Digital Analyst and Associate Digital Analyst. Previous positions at Macy's included Associate Site Merchandiser for Men's and Kids, Digital Assistant Merchant for Kids, and participation in the Merchant Executive Development Program focused on Omni Buying and Digital Merchandising. Biancha's early career involved roles at Victoria's Secret, TOPSHOP TOPMAN, DSW, and Charlotte Russe. Education includes a Master of Business Administration with a focus on Entrepreneurial and Small Business Operations from Florida Atlantic University, and a Bachelor's Degree in Fashion Merchandising from LIM College.