Scott Byl

Scott Byl is an accomplished Senior Voice Engineer at Quartz Health Solutions, with extensive experience in designing and implementing voice system strategies for call centers. Since April 2015, Scott has progressed through various roles, including Voice System Engineer and Voice Systems Engineer Consultant, focusing on compliance and quality management. Prior experience includes positions at Marshfield Clinic Information Services and Marshfield Clinic, where Scott contributed to significant projects such as UCCX to UCCE conversions and upgrades of key systems. Additionally, Scott has worked in network planning and support roles in various organizations, starting from an IT Technician at VanDyk Mortgage to Onsite Services Analyst at GFT, showcasing a solid background in IT and telecommunications. Scott holds a Computer Networking degree from Ferris State University and has formal education from ITT Technical Institute.