Lisa Laws

Lisa Laws has extensive experience in customer service and management, currently serving as Customer Services Manager at Urban Utilities since September 2021. Prior to this role, Lisa held multiple positions at Virgin Australia from October 2004 to September 2021, including Guest Contact Teams Manager and Customer Experience Specialist, as well as various roles focused on business improvement and process development. Lisa's academic background includes a Bachelor of Business with a specialization in Sports Management from Griffith University, earned between 1995 and 1999.