Saundra Owens-Whitmore

Saundra Owens-Whitmore has extensive work experience in various customer service roles. Saundra most recently served as a Senior Account Manager at Quench USA, Inc., where they were responsible for establishing and maintaining strong customer relationships. Saundra worked in an onsite team environment and resolved high severity requests or issue escalations when necessary. Saundra also identified and pursued growth opportunities within their territory. Prior to their role at Quench USA, Inc., Saundra worked as a Customer Experience Specialist at Oldcastle Infrastructure. In this role, they achieved high client satisfaction scores by managing the entire customer lifecycle and ensuring that customers were deriving maximum value from their investments. Earlier in their career, Saundra worked as a Customer Sales Coordinator at Kawneer Company, Inc. Overall, they have demonstrated a consistent commitment to providing exceptional customer service and driving customer success.

Saundra Owens-Whitmore holds an Associate of Science (AS) degree in Computer and Information Sciences and Support Services from Northwestern College. No further information is provided regarding the start or end years of their education.