Claud Monro

Head of Customer Service at QueryClick

Claud Monro has extensive work experience in various roles and industries. Claud currently serves as the Head of Customer Service at QueryClick since October 2022. Prior to this, they worked as the Managing Partner at Relentless Marketing from January 2019 to June 2023.

In 2010, Claud joined SK+G, where they held the position of SVP Business Development. During their tenure, they introduced multi-channel segmentation loyalty programs for clients such as Wolfgang Puck, Esquire Magazine, and PBS. Before joining SK+G, Claud owned and operated successful restaurants in England and started their marketing career by launching new products for Formica Corporation.

From 2007 to 2009, Claud worked at Difatta Graphics as the VP of Business Development and Operational Partner. Claud transformed the company into a business solutions organization by implementing a transition to digital printing and acquiring national accounts. Additionally, they opened V121ON, a business solutions department specializing in marketing, e-commerce, web design, and fulfillment.

Claud's experience also includes being a Managing Partner at Environ Biocomposites from April 2005 to 2007. Here, they organized the purchase of a ten million dollar plant and implemented product changes to increase its value. At Cal Panel, Inc, where they served as the Vice President of Sales from January 2000 to January 2004, Claud implemented creative promotions and salesperson incentives while conducting market analysis and new product development.

Furthermore, they held the role of Sales Director at Formica Corporation from January 1998 to January 2000. During this time, they led the launch of a new product, Formica Stone, and developed national distribution for several product lines, generating sales exceeding $20 million. Claud also worked as a Sales Manager at Mckillican, Inc and as a Managing Partner at Tyecliff, LTD.

Overall, Claud Monro's work experience spans a wide range of positions and industries, demonstrating their expertise in customer service, marketing, sales management, and business development.

Claud Monro attended St Johns England for an unspecified period of time. Following this, they attended the London School of Business, where they pursued a B.I.B. Bachelors degree in International Business. It is unclear when Claud Monro attended St. Johns School, High School, but they later studied at Swindon Art School and obtained a Certificate in Fine Arts.

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Timeline

  • Head of Customer Service

    October, 2022 - present