Himanshu Kumar

Himanshu Kumar has a strong background in information technology service delivery and business operations. Himanshu is currently working as a Business Operations Lead at Quess GTS. Prior to this, they worked at Skillmine Technology Consulting as an Information Technology Service Delivery Manager, where they served as a project manager and senior team lead in IT Service Management projects. Himanshu was responsible for providing guidance and advice on ITSM processes and contributing to the development of ITSM deliverables. Before that, Himanshu held a Lead role in IT Service Management at iSource InfoSystem Pvt Ltd, where they managed the IT service delivery team and ensured the achievement of service level agreements. Himanshu also worked as a Senior Consultant at Skillmine Technology Consulting, where they provided leadership for the Incident Management process and recruited project staff. Himanshu has additional experience as a Technical Specialist at Iyogi technical services pvt ltd, where they provided global support for Macintosh products and conducted technical training. Himanshu began their career as a Support Engineer at Magna Infotech, where they managed customer service and responded to technical and non-technical problems. Himanshu's expertise also includes working as an SME at Hewlett-Packard, where they provided national level online technical support for various products and conducted training for new joiners.

Himanshu Kumar completed their education as follows:

- From 2006 to 2009, they attended EIILM University and earned a Bachelor of Engineering in Information Technology, specializing in Information Technology.

- From 2008 to 2011, they studied at the National Institute of Management, where they obtained a degree in DGBA (Diploma in General Business Administration) with a focus on Management.

- Prior to their higher education, they attended Rich Harvest Public School from 2003 to 2006, completing their 12th-grade education with a specialization in Commerce.

In addition to their formal education, Himanshu Kumar also obtained various certifications:

- In 2015, they achieved the ITIL Foundation certification from AXELOS.

- In 2020, they obtained the Microsoft Certified: Azure Fundamentals and Microsoft 365 Certified: Fundamentals certifications from Microsoft.

- In 2021, they received certifications in CompTIA PenTest+, Cybersecurity for IT Professionals, and Intro to Service Management with ITIL® 4, all from LinkedIn.

- In 2022, Himanshu Kumar acquired certifications including Certified Information Security Manager (CISM) Cert Prep, (ISC)2 Certified in Cybersecurity (CC) Cert Prep, and (ISC)2 Candidate from LinkedIn, as well as the Official (ISC)2 Certified in Cybersecurity (CC) Self-Paced Training - Completion Certificate from (ISC)2.

- In 2023, they completed the Microsoft Certified: Security, Compliance, and Identity Fundamentals certification from Microsoft, as well as the ManageEngine Certified Product Associate - ADSelfService Plus from ManageEngine.

Based on the provided information, no assumptions can be made about their current education or certifications beyond what is stated above.