Raghavendra Gaikwad

Raghavendra Gaikwad is an experienced operations professional with a robust background in leadership roles within the BPO and finance industries. Currently serving as Operations Senior Team Lead at Quess Corp Limited since January 2019, Raghavendra manages day-to-day tasks across two lines of business while achieving targets aligned with the Managed Service Provider (MSP) goals. Previous positions include Telesales Team Lead at Home Credit India, where Raghavendra oversaw telesales operations, and leadership roles at Aegis and HGS - Hinduja Global Solutions, focusing on team management and customer service. Raghavendra's career began at Mphasis as a Customer Service Representative, where responsibilities included direct customer interactions and support. Raghavendra holds a Bachelor's degree in Computer Application from Mangalore University and has participated in various cultural and sports events throughout the career.