Quest Staffing Solutions
Baile Jabu Ramaila has extensive experience in customer service and call center operations, currently serving as a Control Room Operator at BEAGLE WATCH since 2021. Prior professional roles include significant experience at Quest Staffing Solutions, providing customer service in an inbound call center since June 2011, and prior positions as a Consumer Acquisitions Agent at Tracker Head Office, where responsibilities included inbound and outbound calls, and lead warming. Additional experience includes working at Cartrack, providing call center support, and various roles in the insurance sector at Liberty Bankers Life Insurance Company and Liberty Life Insurance Public Company Ltd, focusing on life insurance inquiries, claims, and financial administration. Educational background includes a matric certificate from Princess High School, completed in 1999.
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Quest Staffing Solutions
Quest Staffing Solutions is the leading white-collar recruitment company in South Africa and Africa. We have earned this position by setting and consistently achieving high standards in the recruitment, training and management of permanent and flexible staff for almost 40 years. Our vision is to be the respected leader in strategic staffing solutions in Africa. COMPANY OVERVIEW: Established in 1974, Quest has overt 40 years experience in the South African staffing industry specialising in the recruitment and management white-collar staff . As part of Adcorp Holdings Limited (listed on the JSE in 1987), South Africa’s leading provider of staffing, human capital management and business process outsourcing services, we have access to financial resources, leading IT and information systems and sound corporate governance. Quest is now a Level 1 BBBEE rating with 82.45% black ownership and 45.00% black female ownership. Quest has a proud history of firsts in the South African staffing industry. First to offer optimised staffing model, first to set up a specialised call centre staffing solution, first to successfully implement learnership programmes and more. QUICK FACTS: • 14 branches nationally • 268 permanent employees • Over 15 000 contractors on assignment on any given day across the country • 1343 national client footprint, dealing with in excess of 3500 Head of Departments contacts. We operate across various industries including: • Financial Services • Petrochemical • Retail • Pharmaceutical • Public Sector • FMCG • Telecommunications • IT • Aviation • Technical • Hospitality • Sales and Marketing • BPO