Gencey Steen, MBA

Gencey Steen, MBA, has a diverse work experience spanning multiple industries. Gencey most recently served as the Director of Customer Technology at Questco Companies, where they were responsible for the operational management and strategic oversight of the HRIS platform. In this role, they acted as a liaison between clients and internal departments, ensuring efficient system configuration and support, and identifying automation tools for cost-effective technology solutions.

Prior to Questco Companies, Gencey worked as a Project Manager at Staff One, Inc. from 2016 to 2018. Here, they oversaw the planning, implementation, and tracking of various short-term and long-term projects. Gencey excelled in managing acquisition conversions, identifying process improvements, enhancing client onboarding processes, and cross-training departments on system functions and business policies. Gencey also developed and led a Center of Excellence Team based on Agile project management principles.

Before that, Gencey worked at CGI as an HRM Lead Business Consultant, focusing on implementing HRM components within the public sector. Gencey'sresponsibilities included business process analysis, systems design, testing, and post-implementation support. Gencey played a crucial role in documenting existing business processes and requirements for payroll.

Earlier in their career, Gencey worked at BBSI as a Business Analyst/HRIS Software Implementation Specialist & Trainer. Gencey joined the project in its final stages to provide quality control over migrated data and ensure accurate system mapping. Gencey successfully met the implementation deadline by setting up an aggressive schedule of weekend shutdowns to convert data from a DOS system to HRPyramid.

Additionally, Gencey served as an Accounting Manager at Magnolia Air Conditioning and Supply, LLC, where they handled payroll, accounts payable, taxes, and benefits for a staff of 50. Gencey processed accounts payable and receivable, managed payroll through Southware software, and tracked inventory and tax payments.

Gencey's work experience also includes an internship at the University of Mississippi Medical Center, where they gained valuable experience in human resources.

Overall, Gencey Steen, MBA, brings extensive expertise in HRIS platform management, project management, business analysis, and system implementation across various industries.

Gencey Steen, MBA, holds a Bachelor of Science degree in Marketing from Mississippi University for Women. Following their undergraduate studies, they pursued a Master's degree in Business Administration from Delta State University. In addition to their formal education, they obtained the FPC certification from the American Payroll Association in September 2016.