Benjamin Marchand-Lenoir

Benjamin Marchand-Lenoir is a highly experienced professional in customer success and digital marketing, currently serving as Co-fondateur at CS Académie since February 2024 and Head of Customer Success for the Innovation Team at Questel since January 2021. Benjamin has also been a lecturer at Sup de Pub - Groupe INSEEC since 2012, taking responsibility for the Bachelor in Social Media and Digital Marketing and teaching various related courses. Additional roles include being an Associate at Time for the Planet, and previously managing customer success teams at Yoomap and leading projects at ezalys. Benjamin's background includes communication responsibilities at E-loue.com and web marketing at Papoo Maroc/Villa Riadana, complemented by early experience in customer relations at Darty and product management at Orange. Educational qualifications include a Master's degree in Communication and Marketing from Sup de Pub and a Baccalauréat in Mathematics from Lycée Militaire de Saint-Cyr.