Michael Carroll is currently a Senior at the University of Michigan Dearborn, majoring in Business with a concentration in Information Technology. They have extensive experience in customer experience management, having held numerous roles culminating in their current position as Director of Payment CX at Quilt Software. Previously, Michael worked at Verizon Wireless as a Retail Sales Consultant and at DaySmart as a Client Success Expert and Sr. Manager Payments & Onboarding, among other roles. Michael possesses a strong foundation in both technical and managerial aspects of business, which they continue to develop as they prepare for future opportunities in IT management.
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