Adriana Franco

Adriana Franco has extensive experience in business management consulting and customer service. Currently serving as a Consultora de gestión empresarial at Quinta Disciplina Consultores since October 2020, Adriana previously worked at MP. Medicina Personalizada from December 1996, holding various key roles including Jefa Dpto. Atención al Cliente and Auditor Interno under ISO 9001 standards. As an independent consultant since March 2005, Adriana has advised multiple organizations on quality management system implementation. Additionally, a past consultant for SEMM in quality management system certification, Adriana's academic qualifications include a Técnico en Administración de Empresas from Universidad de la República and various certifications in quality and marketing. Most recently, Adriana is enhancing expertise through a Programa Directivo de Experiencia del Cliente at UCU Business School.