Zeena Menezes

Zeena Menezes has a diverse work experience spanning multiple industries and roles. Zeena is currently working as a Territory Account Manager at Quizizz since December 2021. Prior to this, Zeena held the position of a Sales Manager at SecurePass from October 2020 to November 2021, where they successfully managed the sales funnel, achieved a 45% increase in sales revenue, trained and mentored new sales resources, and conducted product presentations and demos. Before that, they worked as a Business Development Manager at Magna Global HR Services Pvt Ltd from March 2020 to September 2020, where they focused on connecting with executives and conducting screening interviews. Zeena took a sabbatical from their career from March 2018 to February 2020 to focus on their family business. Zeena also worked at Expat Group as Deputy Manager - Customer Relationship Management from March 2017 to February 2018, leading a team of Relationship Managers and managing customer escalations and collections. Prior to that, they held the role of Assistant Manager - Customer Relationship Management at Expat Group from October 2012 to March 2017, where they managed relationships, key accounts, and investment portfolios. Zeena's earlier experience includes working as a Team Leader - IT Service Desk at Mphasis for a brief period from January 2011 to October 2011, where they managed service desk operations and transitions. Zeena also worked at HSBC in various capacities, including Assistant Operations Manager from October 2006 to July 2010, where they managed a team and ensured fraud prevention, and as a Customer Service Executive from May 2004 to September 2006, where they processed education loans and handled loan payment processing.

Zeena Menezes holds a Bachelor's degree from St. Aloysius College in Mangalore-575003. The specific field of study for their degree is not mentioned. In terms of additional certifications, Zeena has completed courses in "Customer Service: Creating Customer Value" and "Key Account Management" through LinkedIn. Zeena obtained these certifications in September 2020.