Rachel Moore

Rachel Moore is a Director of Customer Support at Quo, where they lead an omni-channel support organization focused on enhancing customer experience through innovative AI-driven solutions. With a rich background spanning from server roles to senior management in customer support, Rachel has consistently improved operational efficiency and customer satisfaction across various organizations, including SwoopMe and Lucid Motors. Their experience encompasses strategic initiatives, team leadership, and process optimization, showcasing a commitment to developing high-performing teams and delivering exceptional service. Rachel's professional journey reflects a dedication to inclusive and empathetic leadership, making a positive impact in every role held.