Sunny T.

Sunny T. is a seasoned professional in customer support operations with a focus on business analytics. Currently serving as the Senior Manager of CX Operations at OpenPhone since June 2022, Sunny T. previously held the position of Manager of Support Operations at Guideline from July 2018 to June 2022. Sunny T.'s career began as a Support Analyst at Triage Consulting Group and included an early role as an Operations Associate for the City of San José. Sunny T. holds a Bachelor of Arts degree in Psychology from San José State University.