Isabella Ornelas

Isabella Ornelas is a seasoned IT professional with extensive experience in medium and large corporate environments in Brazil. Currently serving as an Infrastructure Analyst at Quod since September 2025, Isabella previously held the position of Security Engineer II at Dock from August 2022 to July 2025. Additional roles include Process Analyst at SONDA, Monitoring Analyst at Globalweb Corp, Infrastructure Analyst at Global Hitss, and Level 2 IT Analyst at CTIS Tecnologia. Isabella specializes in second and third-level support, information security, environment monitoring, as well as incident, problem, and change management. Academic qualifications include a bachelor's degree in Information Technology Management and a postgraduate specialization in Information Security, both from Estácio.