Jay M. is an experienced professional specializing in CRM systems and sales operations, currently serving as the D365/Sales Operations Manager at Quorum Cyber since August 2022. Previously, Jay held roles such as CRM Manager at the Royal College of Occupational Therapists, Product Owner at Ground Control, and Dynamics 365 Consultant at m-hance Ltd, focusing on CRM strategy, system implementation, and stakeholder collaboration. Jay has also contributed to organizations like Suzuki GB PLC, OfficeTeam Ltd, and Lohmann Adhesive Technologies in various capacities that involved CRM customization, training, and data management. With a solid background in sales and customer relationship management dating back to roles at Argos Business Solutions and National Westminster Bank, Jay is well-versed in delivering operational and strategic solutions through CRM optimization. Education includes GCSE qualifications from Wyggeston Collegiate and John Ellis Community College.
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