Quorum
Paul McFarlane is an experienced IT professional currently serving as the Head of Managed Service Operations at Quorum since July 2021, where responsibilities include managing day-to-day Service Desk operations and coordinating major incidents. Prior to Quorum, Paul held various roles at Sainsbury's Bank, including Service Desk Manager and Senior Major Incident Manager, focusing on incident management and risk mitigation. Previous experience includes positions at Zonal Retail Data Systems, Atos, Signet, Hibernian FC, Trespass, and Bank of Scotland, where Paul developed a strong foundation in IT support and service management.
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Quorum
We are an IT Consultancy and Managed Services company in Edinburgh with offices in London, Founded by Charles Scott, and Andrew Watson in 1999 We have successful Enterprise Consulting, Managed Services, and Application Development teams, underpinned by a strong PMO function to oversee, and deliver all our projects successfully. In 2018 it was announced that Quorum was going to become an employee-owned company, which became official in March 2019. Our values are a natural progression of how Quorum has grown and evolved and is driven by behaviours from the leadership team and every one of our employees. Our employee defined culture and values are outlined below: • Good People – We Trust, feel EMPATHY for, and RESPECT one another. • Being Ourselves – We take OWNERSHIP, demonstrate FAIRNESS, and have the FREEDOM to be ourselves. • Doing The Right Thing – We demonstrate INTEGRITY, work with CONSISTENCY, and give our clients CONFIDENCE. • Finding Solutions – We are INNOVATIVE, apply KNOWLEDGE & learning and ASK FOR HELP when needed. All of this translates into a focused team with a common goal to do the right thing to deliver success for our clients. We actively look to work with organisations who are similar in culture to ourselves and clients that value the investment we put into our people.