Zach Rhodes

Customer Success Manager at Quorum

Zach Rhodes has a diverse work experience spanning several industries. Zach began their career as a Resident Assistant and Orientation Leader at the University of West Florida, where they welcomed and assisted incoming students. Zach then worked as a Shift Lead at Smoothie King, where they managed store operations and ensured customer satisfaction. Zach also gained customer service experience as a Barista at Starbucks, where they engaged with customers and sold coffee products. As a Marketing Coordinator Intern at Carolina Casualty, they supported marketing efforts. Zach's professional experience includes roles at Capitol Canary, where they served as a Community Associate, Renewal Manager, Digital Customer Success Associate, and Customer Success Chat Lead. Zach is currently a Customer Success Manager at Quorum. Throughout their career, Zach has demonstrated strong customer service, communication, and leadership skills.

Zach Rhodes attended the University of West Florida from 2015 to 2019, earning a Bachelor of Business Administration (BBA) degree in International Marketing. In 2019, they enrolled at HU University of Applied Sciences Utrecht (Hogeschool Utrecht) to pursue further studies in International Advertising. However, the completion status of their degree at this institution is not provided. Additionally, Zach has obtained several certifications including Hootsuite Platform Certification and Social Marketing Certification from Hootsuite in September 2019. Zach also possesses certifications in areas such as Management of Food and Beverage Operations, Security and Loss Prevention Management, ServSafe Responsible Alcohol Service, and ServSafe Certification, which were obtained in previous years.

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