Kristen Falcone

Kristen Falcone is a seasoned professional in technology communications and training with extensive experience in the IT sector. Currently serving as the Manager of Technology Communications & Learning at QVC Group since March 2018, Kristen is responsible for cultivating a learning culture within the Technology team to effectively execute the Technology roadmap. Prior to this role, Kristen held various positions at QVC from May 2016 to March 2018, focusing on IT training and workforce planning, and developed programs to equip the IT organization with essential skills. Kristen's experience at DuPont, spanning from August 2002 to May 2016, involved significant roles in IT marketing, business consulting, and service delivery, contributing to organizational growth through strategic IT solutions. Kristen began the professional career with a summer internship at Unisys in 1999, which laid the foundation for a robust career in IT training and communications. Kristen holds an MBA in Business Administration from Drexel University and a BA in Media Studies with a minor in Information Systems from Penn State University.