Ivan Gilli has a diverse work experience spanning multiple industries. Ivan began their career in the events management industry, working as a Produktionsassistent for New Art Concerts GmbH and later for ART Concerts GmbH. Ivan then transitioned to customer service roles, starting as a Customer Service Agent for Tirendo Holding GmbH and later Contorion. Ivan also worked as a Sales Manager for Bianco Evento before moving into management positions. Ivan served as a Customer Service Manager and CRM for Savedo GmbH and later as a Customer Retention Manager. Ivan then joined Infinitec Solutions GmbH as a Team Operations Manager Customer Care before finally moving to Qwist. At Qwist, Ivan held various roles including Customer Success Specialist - DACH, Lead Customer Service Manager, and currently serves as a Team Lead Customer Service.
Ivan Gilli attended IHK Düsseldorf from 2004 to 2007, where they studied Veranstaltungskaufmann. During the same period, they also attended IST-Studieninstitut GmbH, where they pursued a degree in Eventmanager.
September, 2021 - present
May, 2019
November, 2018
Team Lead Customer Service at STADTSALAT GmbH
Team Lead Customer Service at Vermietet.de (von ImmoScout24)
Team Leader, Customer Services at OPINATOR
Team Lead Customer Service at Vimcar
Team Lead Customer Service at Global66