qwst.
Fabio Cerqueira has extensive experience in various roles within the field of consulting and project management. Fabio started their career as an Analyst of Projects and Valuation at Brechbühler Consultoria de Crédito, where they were responsible for analyzing project viability and conducting valuations for startups and new market entrants. Fabio then joined qwst. as an Analyst of Projects, where they managed research and market intelligence projects for major companies and implemented agile management models to optimize the interface between technology and statistics. Fabio later became a Consultant of Intelligence, co-founding the Customer Experience Management department and leading the implementation of CEM projects for clients such as Editora Abril and Natura. As the Director of Projects, Fabio is currently responsible for the portfolio and product direction at QuestManager, as well as acting as a consultant for business development and client acquisition. Ultimately, Fabio Cerqueira's work experience showcases their expertise in feedback management, customer experience, and project leadership.
Fabio Cerqueira completed their MBA in Strategic Marketing at ESPM Escola Superior de Propaganda e Marketing from 2013 to 2014. Prior to that, they pursued their undergraduate degree in Economics at Ibmec from 2006 to 2010.
This person is not in any teams
qwst.
Há 18 anos, a Qwst vem ajudando empresas como Santander, Votorantim, Carrefour, Natura, Riachuelo, Latam Travel, Tigre e Localiza a entender com profundidade as decisões dos consumidores através de pesquisas de satisfação, NPS, Conjoint, Maxdiff e Worthix. Além disso, somos líder em projetos de CEM (Customer Experience Management) no cenário brasileiro e a primeira consultoria a trazer modelos econométricos customizados e métodos de valuation para o cálculo do retorno sobre investimento das experiências dos clientes. Acreditamos que criar melhores experiências de consumo é algo necessário para o fortalecimento de uma marca no mercado. Por isso, unimos tecnologia, metodologia, ferramentas online e consultoria altamente especializada para fornecer dados valiosos para que nossos clientes conquistem melhores resultados financeiros, através da melhoria da satisfação e lealdade dos seus consumidores.