Jessica Krol

Jessica Krol is an experienced professional in the financial services sector, currently serving as the Business Support Manager at RIA Federal Credit Union since August 2021, focusing on operational process enhancement and vendor management. Previously, Jessica held various roles at Vibrant Credit Union, including Application Support Manager, leading a team in supporting credit union applications, and Business Analyst, specializing in card services. Additional experience includes managing branch operations as a Branch Manager and providing customer service as a Financial Service Officer. Early career roles involve marketing and communications internships, showcasing skills in public relations and social media strategy development. Jessica holds a Bachelor of Arts in Public Relations from St. Ambrose University and an Associate of Arts from Black Hawk College.