Deepak Mohan is a seasoned leader in digital transformation and operational excellence, with 25 years of experience in BPM, shared services, and Lean Six Sigma. Currently, Deepak serves as the Director of Quality & Ops Excellence at R1 RCM, driving widespread operational excellence and governance in healthcare outsourcing transformation. Previously, Deepak held key positions at organizations such as PeopleStrong, WNS Global Services, and Aviva India, where they led quality programs and strategic initiatives across multiple industries. Deepak's expertise includes building high-performing teams and delivering significant cost optimizations through process redesign and automation. An advocate for future-ready enterprises, Deepak combines structured governance with agile transformation to enhance resilience in a technology-driven landscape.
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