Susi Craig

Susi Craig is a seasoned professional with extensive experience in customer service and revenue cycle management. Currently serving as a Revenue Cycle Manager and previously as a Customer Service Team Lead at R1 RCM since September 2017, Susi has effectively overseen customer service operations and resolved elevated issues. Prior roles include significant positions at Sacred Heart Health System, where responsibilities encompassed leading customer service teams and managing patient accounts. Susi also has a solid background in customer service from Gulf Power Company, Manpower Employment Agency, and Food World, demonstrating consistent advancement and leadership in each role. Educational pursuits include studies at Columbia Southern University.