Jelani Williams

At R3 everything starts with the customer. It’s our mission to provide the best in class IT support to small and medium businesses. R3 has created a proven track record of providing exceptional performance and the level of customer support you expect from your own company. Our approach is simple; make sure that every client interaction with R3 delivers value and provides a solution to a problem. Every client’s needs are different so at R3 we take a consultative approach so that the proper resources are allocated to meet your needs. The R3 staff has more than 50 years of IT experience working with clients across many verticals including Law Firms, Financial, Healthcare, and Construction to name a few. Our service offering spans across the technology spectrum to include the design, management, and support of your IT infrastructure and operations. It’s all about accountability at R3 and we hold every member of the team accountable to make sure that they're making our clients operate more efficiently and effectively through the technology and support we provide. Specialties: Customer service, Network Support, Technical Projects, IT Security (data security, firewall, compliance, HIPAA, audit, risk management, etc.), Cloud Computing and Services, Disaster Recovery, Data Center Operations, IT Staff Augmentation, Help Desk, and IT Consulting.