Filipe Firmino

Customer Sucess at Rabbot

Filipe Firmino's work experience starts with their current position at Rabbot as an Implementation Success Manager PL, where they are responsible for implementing various client projects related to asset management. Filipe conducts trainings, builds prototypes, and improves onboarding processes to enhance client understanding and achieve their goals. Prior to Rabbot, Filipe worked at GAFOR Logística as a Logistics Analyst and at Grupo Horizonte in roles such as Fleet Analyst and Corporate Fleet Analyst. In these positions, they managed KPIs, provided support and training to multiple branches, negotiated with suppliers, performed inventory control, and analyzed and improved fleet operations. Before that, they had an internship at Walmart.com - Brasil, where they contributed to decision-making through statistical analysis and managed warehouse inventory. Filipe's earliest work experience was as an Apprentice at Karne Keijo, where they assisted with route schedules, freight management, and maintenance data management.

Filipe Firmino completed their Bachelor's degree in Industrial Engineering from Uninassau, specializing in Production Engineering. Filipe attended Uninassau from 2012 to 2017. In addition to their formal education, they obtained several certifications. These include "Gestão ágeis com Scrum" from Udemy in November 2022, "Gestao Financeira Pessoal" from Grupo Voitto in October 2020, "Formação de White Belt em Lean Seis Sigma" from Grupo Voitto in September 2020, and "Introdução ao Excel 2016" from Grupo Voitto in September 2020. Filipe also completed "Gestão de Produto - Product management" from Udemy in May 2023.

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Timeline

  • Customer Sucess

    July 1, 2023 - present

  • Implementation Success Manager PL

    April, 2022

  • Customer Sucess - PS

    July, 2021