Pedro Augusto Cavalcante de Oliveira

Pedro Augusto Cavalcante de Oliveira has over 8 years of work experience. From 2012 to 2014, they worked as a Promotor de Vendas for SELECTA PET CARE. From 2014 to 2017, they worked as a Coordenador de Operações for MudeLog Transportes & Mudanças. From 2017 to 2018, they worked as an Analista de Implementação for CarGuru. Finally, from 2018 to present, they have held the roles of Technical Account Manager, Head of Customer Success, Client Success Manager, and Senior Implementation Specialist for Rabbot.

Pedro Augusto Cavalcante de Oliveira has a varied educational background. Pedro Augusto obtained a Professional degree in Gerente de sucesso from CS Academy in 2019. Pedro Augusto also attended RD University and Universidade Rock Content in 2019, taking courses in Introdução ao Customer Success and Curso de Customer Success, respectively. In 2018, they attended Faculdade Sebrae to take a course in Gestão de Relacionamento com o Cliente. From 2011 to 2014, they attended Centro Universitário FMU | FIAM-FAAM, where they studied Medicina Veterinária. Additionally, they have obtained several certifications, including Certificação em Customer Journey & Playbooks efetivos from CS Academy in 2021, Intesive Success from CS Academy in 2019, Curso de Customer Success from Rock Content in 2019, Customer Success para Empreendedores from Endeavor Brasil in 2019, and Inteligência Emocional from Fundação Estudar in 2019.