Mayank Gupta

Mayank Gupta is an Infrastructure Engineer at Rackspace Technology since June 2021, specializing in Implementation and Service Delivery. Previously, Mayank served as an Associate Customer Service Manager at WNS Global Services from April 2020 to June 2021, where responsibilities included being the primary contact for Service Management activities and presenting performance reports related to customer SLAs. Prior to that role, Mayank worked at Orange Business Services from May 2016 to April 2020, initially as a Handover Manager overseeing the service transition to operations for new clients, and later as a Service Management Specialist, focusing on monthly service reviews and improvement plans. Mayank holds an MBA in Project Management from Bharati Vidyapeeth and possesses a Bachelor's degree in Computer Science from SunRise University Alwar, along with a diploma in Electronics and Communications Engineering.