Mohamed Farag is an APM/Observability Engineer at Rackspace Technology since November 2021, specializing in implementing Observability solutions with tools such as New Relic, Datadog, and AppDynamics for large enterprise customers. Responsibilities include leading significant deployments like Cloud Migrations, optimizing product integration within customer infrastructures, and maintaining a deep understanding of customer environments. Previously, Mohamed served as Technical Team Lead and Senior Professional Services Engineer at Future Systems from June 2020 to September 2021, and held roles including Technical Support Team Lead and Operational Trainer at Xceed from March 2013 to June 2020. Mohamed holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from Mansoura University.
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