Kate Langley is a highly experienced Agile Product Manager and Operations leader, specializing in digital transformation, process optimization, and continuous improvement. They previously worked as a Registered Nurse and have held various roles in business analysis and operations management, notably at organizations such as St Vincent's Private Hospital, Alfred Health, and the City of Port Phillip. Holding multiple degrees, including a Master’s in Business Administration from Victoria University, Kate's expertise encompasses Lean methodologies and business intelligence, driving customer-focused solutions and enhancing operational efficiencies across diverse environments. Currently, they serve as an AGILE Product Manager at SERV, leading initiatives to optimize service delivery and decision-making.
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