She is responsible RACV's Digital Experiences, Digital Products and ensuring that RACV meets the evolving digital needs of its member base. This includes the RACV website, Online Account, and Intelematics Products.
Louise's previous positions at RACV include GM Design and Digital Experience and Head of Design, where she led the successful introduction of cross-functional digital squads to RACV. Louise has been with the organisation for just over 6 years. Before joining RACV, Louise held roles in Product Design and Human Resources at Telstra.
Louise holds a Bachelor of Health Science (Social Science) from Monash University.
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