Alicia A.

Alicia A. is an experienced professional in customer success and product consulting, currently serving as a Product Consultant at Radar Healthcare since July 2020, with prior roles including Customer Success Manager, Junior Project Manager, and Project Support Officer. At Equinox by Work AnyWare from August 2018 to July 2020, Alicia held the position of Product Specialist, contributing as a Customer Experience Analyst and Ticketing System Administrator, among other responsibilities. Previous experience includes roles at TPP as a Software Support Analyst and at GoCardless as a Support Analyst. Alicia's educational background consists of a Professional Diploma in Customer Experience from The CX Academy and a Bachelor of Arts in History from Durham University. Skills include customer onboarding, incident management, and basic web programming languages like CSS and HTML.