Radar Healthcare
Alicia A. is an experienced professional in customer success and product consulting, currently serving as a Product Consultant at Radar Healthcare since July 2020, with prior roles including Customer Success Manager, Junior Project Manager, and Project Support Officer. At Equinox by Work AnyWare from August 2018 to July 2020, Alicia held the position of Product Specialist, contributing as a Customer Experience Analyst and Ticketing System Administrator, among other responsibilities. Previous experience includes roles at TPP as a Software Support Analyst and at GoCardless as a Support Analyst. Alicia's educational background consists of a Professional Diploma in Customer Experience from The CX Academy and a Bachelor of Arts in History from Durham University. Skills include customer onboarding, incident management, and basic web programming languages like CSS and HTML.
Radar Healthcare
We help organisations across health and social care to improve quality and compliance. With an ever-changing regulatory environment, care providers, the NHS and commissioners are all facing increased pressures both operationally and commercially. Our software helps the monitor quality and compliance by providing full, real-time visibility of information across one or multiple services. Our software supports care providers, NHS and commissioners with: • Effective risk management • Management and reporting of incidents • Action and improvement plans • Management of workforce training and compliance • Document management • Business process management • Business-wide audit management By helping healthcare organisations to improve their quality and compliance, we are driving effective change that will pave the way for a more sustainable future in health and social care and when these healthcare organisations flourish, we will all benefit from better care as a result.