Janine Hulme

Janine Hulme is an experienced professional with a diverse background in customer service and operations management. Currently serving as an Account Manager at Radius since May 2025, Janine previously held the position of Customer Operations Team Leader at Bally's Interactive from September 2021 to May 2025, where responsibilities included maintaining high service standards and fostering a collaborative team culture. Prior roles include supervising and supporting customer service operations at Gamesys and serving as a Chat Host, alongside experience as a Consultant at Slimming World, a Trainer at The Co-op, and a Customer Service Advisor at Britannia Building Society. Janine began a career in customer service and support with roles at Staffordshire Urgent Care NHS and Stoke-on-Trent City Council, demonstrating a long-standing commitment to enhancing client experiences and operational efficiency.