Ebunoluwa Olulode

Ebunoluwa Olulode is a customer support professional with extensive experience in various roles focused on enhancing customer satisfaction and resolving inquiries. Currently serving as a Customer Support Specialist at Raenest since June 2023, Ebunoluwa is dedicated to providing exceptional customer experiences. Prior to this, roles at Kuda included Customer Onboarding/Account Management Specialist and Customer Support Specialist, emphasizing issue resolution via Live Chat. Experience at Jumia Nigeria encompassed responsibilities as a Service Request Associate and Customer Service Representative, involving both inbound and outbound communication to facilitate order placements and address customer complaints. Earlier positions include Contact Center Agent at GTBank, Media Relations Specialist at Amuwo Odofin Local Government, and Marketing and Advertising Intern at Lagos Television. Ebunoluwa holds a Bachelor of Science in Mass Communication/Media Studies from Bowen University and additional educational qualifications in Production and Labor Relations.