Jillian Penfield

Jillian Penfield has a diverse work experience spanning over two decades. Jillian began their career as an Agency Manager at Avis Rent a Car, where they managed 13 locations. Jillian then transitioned to PETCO Animal Supplies, Inc., where they served as General Manager. Following this, they worked at Treeline Incorporated as a Consultant, specializing in sales recruitment and career advancement.

Moving into the technology sector, Penfield joined Aspect Medical Systems as a Sales Analyst, responsible for analyzing performance metrics and driving strategic decisions. Jillian later joined LogMeIn as a Sales Operations Analyst and eventually became the Manager of Sales Systems.

In 2013, Penfield joined OmniGuide as a Manager of Sales Operations, where they implemented and managed Salesforce, provided business analysis for strategic decisions, and fulfilled real-time reporting needs.

In 2014, Penfield shifted their focus to Salesforce architecture, joining RafterOne as the Director of Architects. Jillian continued to expand their role and responsibilities at GearsCRM (now RafterOne), where they held various positions, including Lead Experience Cloud Architect, Principal Client Director, and Director of Architecture before becoming the Director of Architecture for Sales Service & Core Salesforce Platform in 2022.

Throughout their career, Penfield has demonstrated expertise in Salesforce, sales operations, sales analysis, and recruitment.

Jillian Penfield obtained a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from the UNH Peter T. Paul College of Business and Economics. Additionally, they have received certifications including Salesforce Service Cloud Certified, Salesforce Certified Administrator, Salesforce Certified Community Cloud Consultant Certification, and Salesforce Sales Cloud Certified from various institutions. However, the specific dates of obtaining these certifications are not provided.