Michelle Hartlen Pmp, Cspo, Sca

Senior Engagement Manager at RafterOne

Michelle Hartlen is a seasoned project and engagement manager with extensive experience across various industries. Currently serving as a Senior Engagement Manager at RafterOne, Michelle leads large-scale client initiatives and facilitates business process reviews. Previous roles include Delivery Manager at Traction on Demand, where Michelle built key client relationships, and Project Portfolio & Program Manager at Cervélo Cycles, responsible for managing the corporate project portfolio and IT platform. Additional experience spans management positions at Scotia Capital, Codan (Canada) Inc., and Fidelity Investments, highlighting a strong ability to oversee project life cycles and enhance service delivery practices. Michelle holds a Bachelor of Commerce from York University, a Master's Certificate in Project Management from McMaster University, and a diploma in Network Specialist from CDI School of Business & Technology. Certifications include PMP, CSPO, and SCA.

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