Kejsi Topollaj

Kejsi Topollaj is a skilled professional with extensive experience in customer experience, service design, and marketing. Currently serving as a CX & Service Designer at Raiffeisen Bank Albania since March 2025, Kejsi previously held roles in the Brand & Communication Sector at OTP Bank Albania from February 2023 to March 2025 and in Digital Marketing & Communication at Balfin Real Estate & Hospitality from July 2022 to February 2023. Additional experience includes positions in Digital & ATL Marketing and Customer Experience and Strategic Marketing at OTP Bank Albania, content creation for The Rebel Heart Blog, and work in the Outgoing Payments Department at Intesa Sanpaolo Bank Albania. Kejsi holds a Bachelor's degree in Business Informatics from Epoka University.