Andras Racsko has a diverse work experience with various companies and roles. Andras currently works as a Customer Success Manager at Raiffeisen Informatik GmbH & Co KG, starting in May 2023. Prior to that, they were an Enterprise Delivery Manager at Diebold Nixdorf from February 2021 to May 2023.
From June 2018 to January 2021, Andras was a Customer Service Manager at Raiffeisen Informatik. Before that, they worked at IT Services Hungary Kft. from March 2017 to June 2018 as a Transition - Transformation and Service Manager / Telekom IT - Workplace Services. In this role, they managed deployment, support, and documentation for Telekom subsidiaries worldwide.
Andras also served as an Operation Manager for Open Systems Services / Computing Services & Solutions at T-Systems CH/EMEA from March 2015 to March 2017. Andras was responsible for improving the collaboration of multiple teams and supporting customers.
Additionally, they worked as a Team Coordinator & Professional Coordinator for CSD OS Operational Service /Desktop Services Solutions from June 2013 to February 2015, and as a Service Desk Agent for 1st Level Support from July 2012 to June 2013 at IT Services Hungary Kft.
Before their IT roles, Andras worked as a Service Operation Manager at CLUBOFFICE - Berlin in 2011 and as a Marketing Coordinator at Sziget Cultural Management Ltd. from January 2011 to August 2011. Andras also gained experience as a Staff / Supervisor at Extreme Events from September 2007 to December 2010.
Andras Racsko obtained a Bachelor's degree in Marketing from Corvinus University of Budapest, where they studied from 2007 to 2012. Andras also holds a diploma from the Ungarndeutsches Bildungszentrum Baja, a German secondary school qualifying for university admission or matriculation, where they studied from 2002 to 2007. In addition to their formal education, Andras has a certification in Operation Management from T-Systems International Quality Academia. However, the specific month and year of obtaining this certification are not provided.
May, 2023 - present
June, 2018
Strategic Customer Success Manager - Key Accounts at Noibu
Senior Customer Success Manager at Wayflyer
Customer Success Manager at Marquee Equity
Mid Market Customer Success Manager at Canary Technologies
Customer Success Manager Pleno - Enterprise at Comunica.In
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