Jenny Parker

Jenny Parker is a seasoned professional with extensive experience in customer insights and disability inclusion within the rail industry. Currently serving as Senior Customer Insights Manager at Rail Delivery Group since September 2016, Jenny has held various roles including Customer Insights Manager and Customer Insights Researcher. Prior experience includes managing disability and inclusion initiatives at ATOC, now Rail Delivery Group, where responsibilities involved project management across accessibility projects for the GB rail network. Jenny began their career in the publishing sector at Frontline and EMAP Publishing Group, where roles varied from sales liaison to account management. Academic credentials include a Bachelor of Arts in Classical Civilization from the University of Nottingham and further education in professional development at BPP Professional Education.