Matthew Pickman

Matthew Pickman is an experienced Business Analyst and Standards Administrator at Rail Delivery Group since May 2017, focusing on the management and coordination of industry standards across Tier 1 suppliers and National Rail train companies. Responsibilities include identifying efficiency improvements in ticketing and retail systems and overseeing the smart ticketing test facility. Matthew previously held roles such as Service Delivery Manager and Compliance and Accreditation Test Analyst at ATOC (now Rail Delivery Group), where duties involved managing ticket sales settlements and assessing supplier requirements. Educational qualifications include a BA (Hons) in Modern Languages from the University of Birmingham and various language and business-related degrees from institutions including York St. John University and the University of Augsburg.