Bethany "Claire" Swanson has work experience in multiple industries and roles. Starting in 2013, they worked as a Retail Specialist at Pierce College District, providing clerical support and assisting students and staff with book and supply inquiries. In 2017, they joined the U.S. Army as a Debt Management Lead, where they processed payment transactions, reviewed and corrected non-standard payment issues, and provided explanations on military pay rules and regulations. In 2018, they transitioned to Railinc Corp., initially working as a Product Support Specialist until 2020. In this role, they provided customer support, conducted investigations on data discrepancies, and delivered reports and meeting minutes to internal and external stakeholders. Bethany "Claire" then moved on to become an Industry Support Administrator, where they organized and planned meetings, transcribed meeting minutes, conducted research, and participated in product testing. Bethany "Claire"'sresponsibilities at Railinc Corp. also included working with the Business Analyst and Product Support team to understand the Interline product suite and provide information to stakeholders.
Bethany "Claire" Swanson began their education journey in 2014 at Pierce College, where they pursued an Associate of Science degree in General Studies. Bethany "Claire" attended Pierce College for a year before transferring to Central Washington University in 2015. At Central Washington University, they focused on Information Technology and Administrative Management and successfully completed their Bachelor's degree in 2017.
May, 2020 - present
August, 2018
Vp, Customer Success - EMEA at Datadog
Director, Client Communications at Dana-Farber Cancer Institute
Director, Strategy Communications & Clinician Engagement at Sutter Health
Vp, Customer Transformation And Value Analytics at Certinia
Vice President Client Solutions at ResultsCX
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